Alerts that investigate, and fix themselves.
Autonomous IT triage and remediation, with the guardrails you set. Mira turns an alert into a resolved incident, not another ticket in the queue.
What it is, and what it does
Most tools turn an alert into a ticket and wait for a human to pick it up, investigate, and remediate. Auto-Triage closes that loop with the four moves Mira runs everywhere. It detects the signal the moment an alert fires, correlates the noise into one real incident, triages the root cause across your logs, metrics, and CMDB, and resolves it within the autonomy limits you set. What it cannot safely resolve, it escalates with the full investigation attached.
How it works, the loop
Representative flow. Sample data shown for illustration.
Detect
Every channel and every signal: tickets, chat, phone, email, and your monitoring stack
Correlate
Hundreds of alerts collapse into one real problem
Triage
Root cause across logs, metrics, the CMDB, and recent changes, written up
Resolve
Runs the fix through your approval gates and closes the loop with a full audit trail
Autonomy you control.
This is autonomous, not unsupervised. You decide how far Mira goes on its own, and you can see exactly what it did.
Key capabilities
Cross-source correlation
Alert correlation and de-duplication across every source.
Root-cause triage
Logs, metrics, CMDB, diagnostics, and a root-cause report.
Runbook-driven remediation
Fixes run from proven runbooks, with human-in-the-loop gates.
Tenant opt-in and per-channel autonomy
You set how far Mira goes on its own, per channel.
Full, replayable audit trail
Every action recorded and replayable, end to end.
Why it is different
Auto-Triage is ITSM-native. It reasons over your real incident and CMDB context, not a generic model, and it is governed by design, which is what makes autonomous remediation safe to actually turn on. It is the operations layer that answer-a-question bots do not reach.
See Auto-Triage in your environment.
Book a walkthrough and watch Mira turn a live alert into a resolved incident on your stack.