MIRA RESOLVE

IT that resolves itself.

One AI agent detects, correlates, triages, and resolves across your service desk and your entire stack. End to end, with your approval.

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Resolves L1 end to end

Runs incidents to closure

Works on the stack you already have

Identity-verified actions

SOC 2 aligned

Self-healing IT operations

Mira doesn't just answer the ticket. It fixes the thing that caused it.

Detect the signal. Correlate the noise into one real problem. Triage the root cause across your stack. Resolve it before it becomes an outage. Autonomy you control, with a full audit trail.

Mira Runbooks

Automate the work in plain English.

Say what should happen. "When someone requests access, check the group, get the manager's OK, then grant it." Mira turns it into a governed, approval-gated automation it runs on its own. No canvas. No scripting.

Explore Mira Runbooks

Auto-Triage

Alerts that fix themselves.

When an alert fires, Mira correlates it, finds the root cause across your systems, and runs the fix inside your guardrails. You set the autonomy. Mira does the work.

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Auto-Triage

Detect

Every channel and every signal: tickets, chat, phone, email, and your monitoring stack

Correlate

Hundreds of alerts collapse into one real problem

Triage

Root cause across logs, metrics, the CMDB, and recent changes, written up

Resolve

Runs the fix through your approval gates and closes the loop with a full audit trail

Resolution in Action

From signal to solved. One agent, four moves.

Architecture

We don't care about your tech debt.

Twenty years of tools. Four ticketing systems. A CMDB nobody fully trusts. It doesn't matter.

Mira runs on what you already have. Give it access to the data and it starts resolving work on day one. No migration project. No platform you're forced to marry.

The difference

Legacy vendors sell you a platform and make the AI your problem. We bring the AI and make your stack the input.

Runs on what you already have.

50+ integrations across the service desk, identity, endpoints, cloud, and observability. Mira reads it all, correlates across it, and acts on it. The more of your stack it sees, the more it resolves.

The Opportunity

The math isn't close.

By 2029 Gartner expects agentic AI to resolve ~80% of common service issues on its own, and cut IT operating costs ~30%. The question isn't whether. It's how far behind you want to be.

<$2

per AI-resolved ticket, vs $17–25 handled by phone

Industry estimate

~80%

of common service issues agentic AI can resolve autonomously by 2029

Gartner, 2025

~30%

lower IT operational cost with agentic AI

Gartner, 2025

Enterprise-grade by default.

SOC 2 aligned

Audited controls, enterprise posture.

Identity-verified actions

A one-time passcode Mira sends and validates before it acts.

Role- and permission-scoped

Mira does only what the requester is allowed to do.

Every action audited

A full, replayable trail of everything Mira touches.

Built for how enterprise IT actually evaluates AI.

Bring Mira to your environment.

Book a walkthrough and watch Mira resolve a real request on your stack.

See Mira Resolve

IT that resolves itself.

Mira doesn't just answer the ticket. It fixes the thing that caused it.

Automate the work in plain English.

Alerts that fix themselves.

Detect

Correlate

Triage

Resolve

From signal to solved. One agent, four moves.

We don't care about your tech debt.

Runs on what you already have.

The math isn't close.

Enterprise-grade by default.

SOC 2 aligned

Identity-verified actions

Role- and permission-scoped

Every action audited

Bring Mira to your environment.

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